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Returns / Cancellations / Refunds
No cancellation of orders once inflated. No refunds once inflated. If your event date changes, then you simply call 613.260.5556 and let us know to change the date on your pre-order booking of balloons. We inflate balloons ahead of time so that the hi-float has time to dry before you take them home. This does mean you cannot last minute make those changes as your order may already be ready for pick up.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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